We currently deliver to Bangalore, Mumbai and Hyderabad only. We will soon extend our services to other Indian cities. To find out for sure if we deliver to your area, simply enter your pin code at the top of the product page before placing an order.
Currently we do not offer flexible delivery date option. Having said you can always reach out to +91-8068367400
or email@example.com for any queries.
You will be notified when the Order is shipped by the Seller. Delivery will usually be completed within 2-3 days of Order shipment.
We provide secure prepaid option using Credit and Debit Cards, UPI and Wallets.
Your replacement is initiated after the originally delivered item is picked up. Please check the email we send you for your replacement request for more details.
Indoor Plants fall under the non-return/replacement category of products. Kindly always check a product's Returns Policy on the product page.
You may reach out to the Brand Customer Care for installation. To know more about specific product level installation, please check the details given on the Product pages. Alternatively you can also get in touch with your Design Cafe appointed Designer for help.
You can claim the warranty for your product by using the invoice at any authorized service center of the brand.
An Email will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s).
Once you login in you can check your order details in 'My Orders' under 'Register' section
If you have placed the Order with the help of one of our Designers, you can reach out to our Designer for support. Else please contact us at +91-8068367400 or firstname.lastname@example.org
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
Sellers usually ship orders within 1-2 business days. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it.
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery time-frame will be shared with you. You can also reach out to our Customer support team for help
As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
All orders above INR 500 are eligible for Free delivery. We charge a nominal fee of INR 70 for orders below INR 500.
Yes. Cash on delivery is eligible for all orders upto an order value of INR 5000. You can use our secure digital mode of payment for orders with a value greater that INR 5000.
#25, 15th Cross Rd,
beside Ramakrishna Hospital,
Jaya Nagar 1st Block,
Bangalore - 560011, India