Her Majesty's favourite. With a luxuriant feel, striking tufted design, and golden legs, this chair is fit for royal homes. Get ready for longish sessions in your living no guest would get up from one of these. Avoid keeping very hot or very cold materials on the wood directly, always use coasters or mats. Any spillage should be wiped away with a dry cloth immediately. We recommend a 6 monthly wax rub-down for solid-wood furniture. Most of our furniture is made of natural materials, which will have natural differences and the occasional minor blemish.
- Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish.
- Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
- Any cleaning needs to be done with water only. Strictly avoid using bleach when washing your upholstery. Severe spills and stains should only be removed by professional upholstery cleaners.
- For an ageless look of the product, we recommend a 6 monthly wax rub-down for solid-wood furniture. Wood wax is easily available in online stores & local hardware stores
- Colour / polish can fade due to prolonged exposure to sunlight.
- Avoid sitting on the arms of the sofas and chairs as it exerts excess pressure and can cause premature wear and distortion of the padding and fabric.
- All fabrics snag easily and can be damaged by sharp edged toys, buckles, jewellery and domestic pets. Snags, when they do occur, should be trimmed using scissors. Under no circumstances should you attempt to pull it out.
- Direct sunlight over a prolonged period of time can cause fading and/or deterioration of fabric. When planning your room, arrange your furniture so that it is protected from sunlight.
- Clean your upholstery at least once a week with a soft brush or vacuum cleaner as accumulated dirt will accelerate wear and dull the colours. It is advisable to have your furniture cleaned regularly by professional upholstery cleaner as different fibres and fabric constructions require special treatment.
Installation, if required will be done by Urban Ladder team. The team will inform about the same during delivery of the product.
- Customers can reach out to the brand at hello@urbanladder.com for any order related/aftersales queries.
- This product qualifies for a full refund until delivery/installation (as applicable). Post-delivery/installation (as applicable), you will be charged 100% of the product value on cancellation. Refund/Cancellation of an order is only against any manufacturing defects and any other issues with the materials that have been used or if a replacement product is not available with Urban Ladder.
- The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.